PW 2014 Video: Hewlett Packard: Delivering Operational Excellence and Innovation in Enterprise Services

MOHAN KRISHNAPILLAI, ENTERPRISE ARCHITECT DISTINGUISHED SE, HP ENTERPRISE SERVICES, OFFICE OF STRATEGY & INNOVATION
JEFF ISHII, SERVICE DELIVERY EXECUTIVE, HP ENTERPRISE SERVICES

IT business processes play a key role in driving operations excellence. These processes require continuous improvement to enable faster processing times, reduced costs, and constantly evolving services. In this session, HP will explain how Pega's BPM technology is used to discover, validate and position BPM within its organization to assess dozens of business processes.

In this session you will learn:

  • How to link BPM to your operational excellence innovation program
  • How to assess and validate business processes to calculate a strong ROI
  • How to create the components of a compelling business case for BPM