PW 2014 Video: Driving Transformation through Continuous Process Improvement at BNY Mellon

DAVID PALMIERI, MANAGING DIRECTOR - HEAD OF REENGINEERING STRATEGY / CONTINUOUS PROCESS IMPROVEMENT, BNY MELLON
ADAM LANDAU, MANAGING DIRECTOR - INFORMATION TECHNOLOGY, BNY MELLON

BNY Mellon's new Continuous Process Improvement initiative is changing the culture of America's oldest financial institution to one of ongoing transformation to increase client intimacy, reduce operating cost and increase operational excellence.

In this session you will learn:

  • How to bring business and IT together in greater collaboration to improve the pace of change
  • How to structure pilot programs to get started and create early wins
  • How Pega technology can be leveraged to improve time to market for new capabilities