PW 2014 Presentation: Process Reinvention for the Digital Age with Gartner

Janelle B Hill, V.P. Distinguished Analyst, Gartner

Process reinvention for the digital age is a rare opportunity for which most BPM practitioners are ill-equipped. (When was the last time you "re-invented" a process?) This session will explore the newest techniques and tools to leverage for this once-in-a-lifetime transformation.

In this session you will learn:

  • The difference between "digitalized processes" and automated processes
  • About proven innovation techniques that you can apply to process reinvention
  • How to ensure that your business process reinvention effort is not misperceived as "BPR all over again"