PW 2014 Presentation: A BPM-Powered Digital Enterprise

DAVID DEANE, PRINCIPAL, ERNST & YOUNG LLP
BILL DOW, PRINCIPAL, ERNST & YOUNG LLP
ROGER PARK, PRINCIPAL, ERNST & YOUNG LLP

An organization's success in digital consists of more than just an app and a web page. An effective digital enterprise enables new customer and employee engagement models, digitizes processes and operations, applies analytics to drive deeper insight, leverages investment in legacy systems and complies to regulatory requirements. Although digital trends have been evolving at exponential rates, integrating digital technologies, skill sets and methods into the enterprise is a challenge. Having a tailored BPM strategy can help bridge this gap and realize your investments in digital.

In this session you will learn:

  • About the digital enterprise goals that can be achieved through effective BPM
  • About suggested strategies that can mitigate process skills gaps
  • How to use technologies to enable automation and meet new business requirements and operational efficiency goals