PW 2013 Video: Future State of Your Insurance Enterprise: A Customer Driven Approach - A TCS Sponsored Session
The question on the minds of every insurance organizations today is "How do I balance the needs of my customers with my need to innovate?" There is a way to develop the true digital enterprise through Big Data, mobile, social media and across multiple distribution channels (call centers, e-mail, agents, etc.) and functional areas (claims, underwriting, processing, etc.). A combination of case studies and thought leadership demonstrate how Pega and Tata Consultancy Services (TCS) are the right partners to deliver on the promise of customer-focused technical innovation and determine the future state of your enterprise.
- Develop the true digital enterprise
- Big data, mobile, social media, distribution channels
- Case studies and thought leadership