PW 2011 Presentation: Dynamic Case Management Workshop

In this session, we will do a deep-dive on the latest features in PRPC supporting case management applications across all industries. You will see design-time tools to help you build case applications and create a “case layer.”  You’ll see the new case management portal geared towards knowledge workers and supporting ad hoc work.  Lastly you’ll see “design by doing” in action, and understand how best to harness this powerful feature.  In addition to familiarizing you with what’s new in 6.2, this session will also provide some best practices and methodology tips for developing applications using the newest PRPC Case Management features. You will learn:

  • Getting started with your case management project
  • The distinction between cases and processes, and how to use each in your applications
  • How to convert your existing PRPC application to use the new case management capabilities
  • How to enable the users you want—and not those you don’t—to use features for doing ad hoc work on cases
  • How you can tap in to events to make your application more dynamic, and let your users know what’s happening with their cases