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PegaWorld Breakout Session

PegaWorld iNspire 2023: UnitedHealthcare – Proactively Reducing Healthcare Fraud (Presentation)

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The National Health Care Anti-Fraud Association indicates that over $300 billion annually, or 9% of all healthcare spend in the United States, may be fraudulent. Learn how UnitedHealthcare got proactive at tackling this problem – with people, process, and technology. Hear how their transition to Pega helped the organization improve efficiency in its operations team to apply more intelligence and automation for even greater impact.


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Industry: Healthcare Product Area: Intelligent Automation Topic: AI and Decisioning Topic: Customer Engagement Topic: PegaWorld

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