PegaWorld iNspire 2020: Email Bot (Video)
Learn how Pega Email Bot is taking the heavy lifting out of processing high-volume customer service emails. Email Bot can automatically open each email, understand the context, classify the entities, and even assign work to cases all with the power of AI, natural language processing (NLP), and intelligent automation.
PegaWorld iNspire | May 4, 2021
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