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Highmark's framework for de-risking innovation and transforming healthcare

Highmark Health Solutions sponsored a Pega Catalyst engagement for three months that explored different ways to digitally transform their end-to-end innovation and software delivery operating model. Together HMHS and the Pega Catalyst team designed a 6-step model called Innovation@Scale that includes structured problem solving, design thinking, prototyping and business experimentation tools and techniques. Each of these tools are integrated into the model to deliver optimal results. Innovation@Scale supports a larger clinical transformation at HMHS.


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Industry: Healthcare Product Area: Customer Service Solution Area: Operational Excellence Topic: Business Agility Topic: Low-Code Development Topic: PegaWorld

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