Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

PegaWorld 2019: How Swedbank engages customers in an omni-channel world

Swedbank's strategy is firmly based on being an accessible full-service bank, providing offerings based on their customers needs and expectations, with low risk and high cost efficiency. They are aiming that customers should be able to handle all their daily banking digitally, but also be able to get personal, customized help at all channels. To achieve this they have realized that they must become better at transforming customer data into customer insights, in order to provide tailor-made services, products and offerings.


Tags

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity