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How Quad built upon best practices to transform the mindsets of users

Quad is transforming. Word has gotten out that the Pega team is rapidly delivering process-driven applications that yield significant, measurable results. Business units who were leery of change are clamoring for it. But it didn’t happen overnight, Quad struggled until they found the key: trust the process, use the tools, follow best practices, even when it feels unfamiliar.


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