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PegaWorld 2019: Build better bots - Conversational UX that gets work done

Making smart decisions, making sense of massive amounts of data, and making an experience that enriches users are all challenges that we strive to address with AI. From chatbots and NLP to analytics and machine learning, there are tools are at our disposal which require careful design and orchestration. Join us to talk about identifying the right use cases for AI and how to achieve adoption in the complex enterprise ecosystem.


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