PegaWorld 2017: Automation, AI and Customer Engagement (David Mingle)

As part of his 2017 keynote, Pega's Senior Vice President of Products, Kerim Akgonul, was joined onstage by General Motors General Director of Global Customer Experience Execution, David Mingle, to demonstrate how Pega’s visionary and innovative technology can help organizations achieve new levels of greatness. (Segment begins at 13:19)