Pegaworld 2016: Optum - Pega Mobile Agent Enrollment Tool for UnitedHealthcare (Video)
"It works. And the feedback is really some of the best we’re hearing from agents. It’s intuitive. It’s easy to use. ... It makes the sales agent more efficient. That positive feedback is huge."
- - Trent Olson, Project Manager, UnitedHealthcare
Optum partnered with Pega to roll out a mobile Sales Agent Enrollment application for UnitedHealthcare clients. The tool focused on individual Medicare and Retirement plans and has over 7,000 agents trained and using the tool, processing over 1000 applications per day on agent's iPads and Android tablets (Agents downloaded app from Appstore).