Pegaworld 2016: Cognizant & BCBSNC: Leveraging PEGA Platform to Deliver Innovative Quote to Card Solution using Six Sigma Techniques (Presentation)

Hear about the approach BCBSNC and Cognizant used to deliver Account Implementation and Member Enrollment (AIME) Pega BPM solution that streamlines BCBSNC's Quote to Card value stream. This solution delivered administrative savings by eliminating multiple systems and various desktop tools used to track work and by using data captured during the process to dynamically change the assignment steps in real time to maximize efficiency.