PegaWORLD 2015: Driving Excellence - Center of Excellence Panel Discussion and Best Practices (Video)

An engaging panel discussion with UnitedHealth Group, Isbank, AIG and Jabil as they present their Center of Excellence best practices. In this session you will learn:

  • How the leaders are driving Center of Excellence best practices, maturing their operation and what hurdles they overcame
  • Lessons learned along the Center of Excellence journey
  • How to address challenges and issues with live Q&A with our expert panelists


  • Paul Roeck, Sr Director BPM Adoption Services, Pegasystems
  • Scott R Vandeleest, Director of BPM and Pega Practices, United Health Group
  • Eric Kerin, Senior IT Manager, BPM COE Leader, Jabil
  • Jeffrey Fisher, Manager Pega COE, AIG
  • Ali Yalçın, Unit Manager, Enterprise Architecture Division, Isbank