PegaWORLD 2015: AIG Japan – Reinventing Insurance (Video)

Within the Japanese market, AIG Japan is one of the largest general insurers, generating over $7B USD in premiums. Aiming to optimize sales and distribution for 180,000 independent insurance agents, AIG used Pega Sales Automation to build AIG Connect; a state-of-the-art omni-channel portal. AIG Connect empowers agents to reinvent their interactions with customers and leverages data-driven insight to assist every agent through the optimal customer interaction. Learn how AIG Japan is reinventing insurance through their innovation and thought leadership that is transcending the insurance market globally.


  • Robert Noddin, President and Chief Executive Officer, AIG Japan Holdings KK