PegaWORLD 2012 Video: Transforming ING Poland into a Customer Centric Company - The Journey with Pega

Experience first-hand how one of Europe’s best known insurers used key IT streams and initiaitives to achieve dramatic business goals.

In this session you will learn:

  • How the roadmap for the complex journey was conceived and developed.
  • Learn how the BPM architecture facilitates and manages the critical business processes
  • How BPM was effective in helping to reach their key business goals