PegaWORLD 2012 Presentation: Automating Neural Pathways for Provider Data at Humana

Labor-intensive processes impact numerous functional areas and make them prime targets for BPM efficiency, especially when they are decentralized across a large organization. That is why this Fortune 100 healthcare company is automating provider data management with Pega.

In this session you will learn:

  • How provider data administration processes are being automated; including real-time integration to other systems
  • How the processes are being optimized across numerous internal stakeholders, functions and departments
  • Where Pega's being extended to reduce processing time and gain accuracy