Pega Warranty Management

KEY CHALLENGE

Pressure is mounting to provide warranty services that are performance oriented, focused on customer needs and easy to adapt to changing requirements. Smart, connected devices are proliferating and the need to constantly change is critical. Typical packaged solutions are rigid and cumbersome, driving up costs and thwarting innovation.

 

THE SOLUTION

Built on Pega’s legendary Build for Change® platform, Pega Warranty streamlines the warranty process from end to end. Combining out-of-the-box capabilities with the ability to easily change processes, this unified solution delivers an agile environment for managing the lifecycle of every warranty from definition of the warranty contract, to diagnosis of the fault, through the processing of the claim and analysis of the warranty data.