Pega Warranty

CHALLENGE

Forward-looking manufacturers need to offer performance-oriented and customer-focused warranty services. They want a solution capable of handling changing business requirements and the frequent technical updates demanded by connected smart devices. For them, packaged warranty solutions are too rigid and cumbersome, driving up costs and thwarting innovation.

SOLUTION

Using Pega's legendary Build for Change platform, Pega Warranty streamlines the warranty process. Combining out-of-the-box capabilities with the ability to easily change processes, this unified solution delivers an agile environment for managing the lifecycle of every claim from definition of the warranty contract, to diagnosis of the fault, through claim processing and analysis of the warranty data.