Pega Decisioning Consultant (7.21)
Gain greater understanding of the key features, capabilities, and benefits of the Customer Decision Hub in this essentials course. Learn how components such as Proposition Management, Predictive Analytics, and Interaction History are used to create, simulate, and analyze real-time Next-Best-Action decision strategies. Get hands-on experience building strategies for real-time interactions as well as simulating and analyzing their results using Visual Business Director. Learn how to address changing business needs by applying alternative strategies to a group of customers.
This course is available in the following delivery format(s):