Patient Experience Simplified
When healthcare providers help patients navigate individual health journeys, they make a big difference in the overall care experience of their patients. However, disconnected channels of communication make this challenging and frustrating on all sides. Unaddressed Care Gaps and lack of patient engagement when they need it most hinders the trust relationship with the provider. Healthcare is personal and excellent customer service is key to improved patient experiences and health outcomes. We want to show how Pega can: Simplify Engagement - enable experiences that simply work and work simply.
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