Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


Meet Phil Andrew, Pega DX Hero

Bad things can happen to good people. It’s this belief that drives Phil Andrew, Pega DX Hero, to assist those who’ve fallen on hard economic times.

At StepChange, a charity offering free advice to individuals in financial crisis, Phil and his team help more than 600,000 clients per year envision futures without debilitating debt.

“One-and-a-half million people need help now… Our strategy is the simplest you can have: We want to double the number of people we can help, and we need to help people earlier,” says Phil, who’s helping StepChange staff provide better, more empathetic client experiences with right technology and support. “It’s a big journey to go on. It’s a challenge. But with the base we’re creating now in partnership with Pega, it’s a great place to start.”

Watch Phil’s story to learn how he’s leading StepChange toward true digital transformation.


Challenge: Intelligent Automation Industry: Government Topic: Digital Transformation

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity