Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


Meet Duncan MacDonald, Pega DX Hero

What does it take to drive transformational change at the world’s largest TV and broadband company? Just ask Duncan MacDonald, Pega DX Hero. He’s the tech visionary on a mission to revolutionize telco giant Liberty Global – from the inside out.

“We’re rewriting the traditional ways IT works with the business,” says Duncan. “And that’s one of the reasons we chose Pega. It’s invaluable.”

Watch Duncan’s story to learn how he’s breaking down organizational barriers, empowering creativity, and leading Liberty Global toward true digital transformation.


Challenge: Intelligent Automation Industry: Communications Service Providers Topic: Digital Transformation

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity