Case Study

Increasing productivity and speed to market by maximizing machine health

Transitioning from an equipment, parts, and service provider, to a solutions provider required this agriculture and construction equipment company to provide value and insight to customers operating their equipment all over the world. The company sought to check machine health using machine telematics. Legacy software and rules engines were incapable of supporting the machine network’s millions of daily transactions. In addition, they needed a solution that enabled speed in integration, provided automation for productivity, maintained audit readiness across cases, and adapted across a diverse customer base.


  • Industry: Manufacturing & High Technology
  • Product Area: Platform
  • Challenge: Business Agility
  • Challenge: Customer Service
  • Challenge: Operational Excellence

Related Resources

PegaWorld 2019

Registration is now open

Hear how remarkable brands are leveraging Pega technology to transform their business.

Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.