Increasing productivity and speed to market by maximizing machine health
Transitioning from an equipment, parts, and service provider, to a solutions provider required this agriculture and construction equipment company to provide value and insight to customers operating their equipment all over the world. The company sought to check machine health using machine telematics. Legacy software and rules engines were incapable of supporting the machine network’s millions of daily transactions. In addition, they needed a solution that enabled speed in integration, provided automation for productivity, maintained audit readiness across cases, and adapted across a diverse customer base.
Industry: Manufacturing & High Technology
Product Area: Platform
Challenge: Business Agility
Challenge: Customer Service
Challenge: Operational Excellence