How Pega Delivers CRM Evolved

  • Don Schuerman, CTO and Vice President of Product Marketing, Pegasystems
  • Sjoerd Heins, Solutions Consultant, Pegasystems


Building on the four tenets that leading brands live by to be more digital and more human, Don shares how Pega’s strategic applications enable companies to engage with clients across the complete customer journey, including examples from EE, AIG and American Express.