How PayPal delivers great customer experiences

Pega's Next-Best-Action Analytics empower PayPal to provide excellent customer experiences--and seamless service.


  • Industry: Retail
  • Product Area: Customer Service
  • Topic: Customer Experience
  • Challenge: Customer Engagement

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White Paper

Improving CX with AI

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Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.