HC Summit 2012 Video: PegaPANEL: Optimizing consumer engagement to improve customer acquisition, loyalty and health outcomes in an increasingly retail market

Pega Collaborative Healthcare Summit 2012 Video

Moderator: Eric Newmark, Program Director, Business Systems Strategies, IDC Health Insights


  • Jean-Pierre Stephan, Management Consulting Lead, Accenture Health CRM
  • Sameh Ebeid, Vice President, Application Development, Alere Health
  • Theodore Sak, Senior Director, Solutions, Telerx