Government Empowered 2016: Robotics and Desktop Intelligence

"It's an effective way to take those processes that are highly repetitive and automating them so that you can do them more effectively and more efficiently. So that you can utilize your people to do the things that require their knowledge and their ability, not something that is cut and paste."

- Peter Kinch, Pegasystems


At Government Empowered 2016, Pega expert Clarence Lewis shares government customer service capabilities and demonstrates the Pega Customer Service application.

Speaker(s):

  • Peter Kinch, Pegasystems