Legacy systems are not your problem
Enterprise modernization
Extend your legacy investment one journey at a time
Agencies have spent many millions of dollars on large enterprise implementations at different times for different purposes, leading to incompatible systems and data silos. Pega wraps around legacy applications, extending the use of existing investments and making them more usable without costly customization. Our software can easily integrate multiple disparate systems without the need to migrate or replicate using numerous out-of-the-box services and connectors, providing enhanced visibility into operations and enhancing decision making. Read how the U.S. Department of Agriculture leveraged their existing ERP to build a modern grants management solution, reducing the payment process from months down to days.
Reduce risk and improve auditability without having to rip-and-replace your systems.
Improving accountability through fraud, waste, and abuse management
Agency leaders need the ability to provide reliable, timely, and useful information to support public transparency, including audits. The current lack of reliable and timely information prevents full funding utilization across operations, budgeting, and policy decisions. Government customers also want to manage fraud, waste, and abuse remediation in a timely manner and provide full visibility to improve payment consistency and accuracy. With Pega Government Platform (PGP), agencies can empower financial managers to track resolution of critical issues and manage risk to prevent future issues. They can reduce risk in the audit process, providing documentation without moving the artifacts needed to achieve full auditability. The PGP solution also provides leaders with visibility into the resolution process as well as the ability to identify where issues require additional attention or alternative approaches. Learn how JPMorgan Chase addresses enterprise-wide compliance with Pega.
Manage program portfolios seamlessly
Citizens and stakeholders demand agencies execute their objectives efficiently. They want the status of an inquiry or claim, or an application to be accessible in multiple channels, in real-time, and without the need to wait for batch processing. They also expect immediate access to the next available representative; and not one who has to spend time manually searching across multiple systems to provide an answer.
The Pega Government Platform enables agencies to retire costly, outdated systems with an agile, no-code approach, allowing components and processes to be reused agency-wide, yet allowing for specialization. Additionally, organizations can share their configuration designs within a common application library to increase reuse and expand interoperability.
Learn how AFRL can easily create, share, and adapt applications and processes across the enterprise to fit the needs of each directorate.
Press Release
Read how the FBI will deploy a number of Pega-based applications, including human resources, finance, and security applications that improve workflow and automate processes.
Retain & recruit top talent with end-to-end visibility
Government is competing with commercial industry for the best talent to support the missions of tomorrow. They are often working with Industrial Age personnel management systems that were not meant to work together or to engage the employee of today. Identifying how to best support talent from recruitment through to retirement can not only be a differentiator for attracting talent, but also an opportunity to improve operational efficiency of the HR function throughout the agency.
Government recruits and employees want solutions that can bridge across agency and functions and provide an integrated view of the employee. With the Pega Government Platform, you can leverage out-of-the-box connectors to present a unified view of the employee record, greatly increasing both the employee’s visibility to their records and the leader’s visibility into HR operations.
Agencies achieving legacy modernization success
Agencies should focus on a “wrap, renew, and configure,” approach rather than the high-risk “rip, replace, and customize” paradigm. Read the Stop the COTS Madness white paper to learn more. Government should view modernization through the lens of digital transformation and alter the approach to focus on the outcomes first and then how technology can solve for those outcomes. Learn how U.S. Department of Veterans Affairs, U.S. Census Bureau, State of California, the Dutch Ministry of Economic Affairs, and many other agencies globally are using Pega to empower their digital transformation journey.
Read these case studies to see how governments are innovating their IT modernization strategy.
Related Resources
Executive Briefing
It's time to rethink legacy modernization in government. Read this executive brief to learn how.