To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed five customers with several years of experience using Pega’s hybrid RPA approach.
The risk-adjusted results include:
- ROI of 186% and net present value of $22.7M over three years
- $10.9M in savings over three years due to fewer instances of rework
- $11.1M in savings over three years through holding headcount steady while increasing productivity
Read the study to learn more
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