Digital Disruption and the Connected Customer: The Operational Challenges For Financial Services

The world is changing, and fast. Disruption is relentless as new technology, fierce competition and changing customer behaviour reshapes the challenges and opportunities facing financial services firms. In this discussion, C-suite level speakers from companies such as LV= and HSBC, will discuss how new technologies will disrupt financial services and what banks and insurers will need to do in order to keep pace.