Customer Service: What if you could...

Join Cognizant and Pega for this robust and interactive discussion on the capabilities needed by healthcare organizations to realize the dream of Healthcare Evolved. In this session we'll share thought leadership and real life success stories that demonstrate how organizations using Pega CAN meet customer and organizational demands with applications that realize their vision of innovative and differentiated customer service.


  • Bill Marshall, Healthcare Principal for Customer Service, Pegasystems
  • James Morgan, Sr. Director of Healthcare Business Consulting, Cognizant