Customer Engagement Summit Paris 2018: Nicholas Marquet & Aurélien Blanchard

Capgemini: Overview of Société Générale Financial Security Case Management Project


  • Nicolas Marquet, Financial Services Strategic Business Unit, Capgemini France
  • Aurélien Blanchard, Business Solution Center, Société Générale


  • Product Area: Customer Service
  • Product Area: Pega Service Case Management for Financial Services
  • Topic: Case Management
  • Challenge: Customer Engagement

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