Presentation

Customer Engagement Summit London 2018 - Future Empowered , Alan Trefler, Founder and CEO, Pegasystems

Alan explores how Intelligence, Automation, and Agility are critical for engaging the digital customer and transforming organisations. The presentation outlines the 3 typical traps organisations fall into when attempting t transform customer journeys and a better way to deliver outcomes regardless of the legacy systems, one journey at a time.

Tags

  • Product Area: All Products
  • Product Area: Robotic Automation
  • Industry: All Industries
  • Topic: Robotic Automation
  • Topic: Sales Automation
  • Topic: Artificial Intelligence

Related Resources

PegaWorld 2019

Registration is now open

Hear how remarkable brands are leveraging Pega technology to transform their business.

Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.