Collaborative Healthcare Summit 2013: Healthcare Think Tank - Facing Down the 90 Day Challenges (Leon Sabarsky)
Pega Collaborative Healthcare Summit 2013
Healthcare Think Tank: Facing Down the 90 Day Challenges
Leon Sabarsky, Blue Cross Blue Shield of North Carolina
The number and scope of the challenges in today's healthcare market are unprecedented. Healthcare organizations are addressing critical issues like skyrocketing costs, improving quality of care, complying with rapidly changing government requirements and simultaneously improving the customer experience. Agility is emerging as the key success factors of competing and winning in the post reform healthcare market. This session focuses on using agility to gain a competitive advantage, particularly concerning upcoming mandated deadlines being faced in the industry. It includes thought leadership, ideas and examples about a holistic retail experience, leveraging the Cloud, and on-point client successes regarding rapid design, rapid implementation and maintaining the nimbleness of programs and healthcare organizations.