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Bye Bye Black Box! How Marketers Can Confidently Control AI-driven Customer Engagements

At its best, AI can revolutionize customer relationships – ingesting millions of data points, calculating personalized next best actions in milliseconds, and transforming business performance. Until now, trusting it to deliver these impactful business results has required a leap of faith, with no way to guarantee you’ll be rewarded for relaxing control. Join us as we show you how to change the equation, leveraging best-in-class processes and simulation to put control back in marketers’ hands – so they can minimize risk, maximize reward, and engage every customer with confidence.


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Product Area: Customer Decision Hub Topic: AI and Decisioning Topic: Customer Engagement Topic: PegaWorld Topic: Personalized Customer Experiences

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