BNY Mellon: Driving Transformation Through Continuous Process Improvement (David Palmieri)

BNY Mellon's new Continuous Process Improvement initiative is changing the culture of America's oldest financial institution to one of ongoing transformation to increase client intimacy, reduce operating cost and increase operational excellence. Watch highlights of this PegaWORLD video, where David Palmieri and Adam Landau discuss how to bring business and IT together in greater collaboration to improve the pace of change.