Best Practices for Investigative Case Management

On February 11, 2015, Pegasystems and Accenture Federal Services jointly hosted an informative webinar on best practices for investigative case management. The webinar includes thought leadership from industry veteran, Jody Weis, Senior North America Police Services Innovation Executive at Accenture, and highlights:

  • Case management to help conquer the challenge of collecting, integrating, and making sense of data, and
  • Turning data into actionable information


The webinar recording includes a best practices Breaking Bad demonstration, showing the power of case management to empower agents and agencies through delivering a comprehensive view of a case or subject, including:

  • The use of predictive analytics, and
  • Guided next best action for agents.