Accenture Pega Practice Capabilities Brochure

The challenge for enterprises is to determine where and when BPM automation would be a game changer, as well as which technologies would need to be deployed to streamline business processes—and enable high performance.

Accenture works closely with Pega, a leader in business process management (BPM) and customer relationship management (CRM) automation technology, on the technology side of the equation. Accenture helps clients to use Pega technology to better support collaboration between business and IT—collaboration based on BPM automation that unites business and IT capability, delivering results and ongoing value in record time.

Pega's technology puts change in the hands of business, so that enterprises can adapt at the speed of business, while harnessing insight into every client’s unique industrycentered content. Pega’s Build for Change ® technology is a central component of any program to create process improvements that increase business agility, flexibility and operational  efficiency. Pega’s solution frameworks in Customer Services, Banking, Card Services, Capital Markets, Insurance, Human Resources and Healthcare—as well as its SmartBPM ® suite—are integral to a full BPM automation approach.