Accelerating the Digitisation of Your Products, Processes and Customer Journeys (DTS London)

Shahar Markovitch, Expert Principal, McKinsey & Company

Shahar leads McKinsey’s rapid process digitization service line. He helps major banks, insurers, high-tech companies, and public-sector organisations shape digital strategy, transform customer experience, build new digital products and services, and digitize end-to-end business processes at speed and scale.

Shahar presented McKinsey’s view on the need for digital transformation and the strategies and practices necessary to rapidly overcome the traditional challenges with such change.