What does the “Cloud Choice Guarantee” really mean?

"When your organization inevitably needs to change, the last thing you’ll want to worry about is where your data is stored."

Change is real, and we all have to deal with it on a daily basis. In other words, change is really the only constant right now. With this in mind, organizations need to make decisions that can help them adapt to change. For example, avoiding being locked in to a specific cloud technical platform is the best way to shield an organization from experiencing decisions that have short shelf lives. Being able to migrate across cloud platforms offers customers flexibility.

If you haven’t heard about the new Pega Cloud Choice Guarantee℠ program, then you’re missing out. It’s a truly revolutionary program that addresses customers’ needs today -- and for the future. When your organization inevitably needs to change, the last thing you’ll want to worry about is where your data is stored. You’ll be able to pull the Cloud Choice Guarantee program out of your back pocket, taking one more worry off your plate.

What makes this program so revolutionary? Pega’s Cloud Choice Guarantee Program offers the following:

  • 24/7 access to Pega’s Global Customer Service team to assist you with running Pega on supported clouds.
  • No penalties for migrating to or from any supported cloud, including the Pega’s own managed service called Pega Cloud™ (which just happens to be well-suited for hybrid clouds and can meet the needs of organizations of all stripes, including those in highly regulated industries such as pharmaceutical and financial services).
  • Collaborative documentation, including reference architectures, related configurations, and support materials for deploying and managing Pega technology on each type of supported cloud.
  • Additional components to facilitate running Pega on other cloud platforms, such as a tile for operating Pega within the Pivotal Cloud Foundry (PCF).
  • On-going support for stated cloud platforms (AWS, Azure, and PCF) for Pega® Platform and all Pega applications, so you aren’t left hanging if cloud technologies evolve -- and you can trust that this support will expand as customers demand additional cloud platforms.

A vendor that locks you in isn’t interested in your long-term success. With Pega’s Cloud Choice Guarantee Program you’ll avoid getting locked in to a short-term solution, as well as gain a valued partner who will provide you with the support you need to reduce your time to market. When time is of the essence, having the easy access to customer service, key documentation, and additional tools can be game changing.


About the author: Shawne Robinson is constantly collaborating with key partners to create new opportunities for our customers to leverage Pega Cloud technology and make change a competitive advantage.