Every business and individual has made a poor decision at one time or another. Poor decision-making Rob Lowe commercials highlight the most obvious of poor choices. But choices we make now may not reveal themselves as poor choices until much later. For some this prospect is daunting. Time is spent gathering information, researching, and doing analysis before they feel comfortable making a decision. Meanwhile, the market opportunity shifts and business needs evolve.
Once upon a time there used to be reassurance because ‘no one ever got fired for buying best of breed or Company X’. Those days are long gone, the cloud changed that forever.
The cloud, it’s become the great catch-all phrase for all things that are now easily accessible through the Internet and fuels our mobile device dependencies. When Microsoft debuted its ad featuring a mom proclaiming let’s go ‘to the cloud’ to retrieve photos for her project, this was a turning point for me. The cloud term jumped from the technical backroom of business, data centers, and service providers into the common language of our personal lives. For those who are looking at solutions for their business, cloud-provided and software-as-a-service (SaaS) solutions have given them ease of access and capabilities that serve them well. The cloud industry is booming with software companies now switching to delivering software services like Adobe and Microsoft 360, abandoning the need for local installations and software management.
Those who need to make decisions about software and technology for enterprise business not only have to look at the features and functions that these solutions can deliver but now also have to carefully consider if SaaS or cloud delivery will be a good decision. These two parts of the equation are intertwined and cannot be decoupled. Within an organization, the business line leaders, IT and compliance must understand the implications of the solution and the risks involved. Many providers obtain scale and efficiencies through multi-tenant platforms, limited data integrations in addition to restricting data storage and customization. Will your business encounter one of these issues and regret your decision as much as you would probably regret eating a tuna sandwich found on the bus?
The cloud opens up more options to delivery to the organization going beyond traditional on premise solutions. But once you head down either path, on premise or cloud, it’s very difficult to change your mind. You are locked in and must continue in your selected direction, and sometimes your critical data and business rules are too. Maybe this is an acceptable trade-off rationalizing the cloud provider because they are the fastest growing in the industry and everyone is using them too!
There isn’t an insurance policy against buyer’s remorse. If it’s important and strategic to your company there should be options to make sure the business investment meets the short-term objectives and the projected long-terms needs of the organization.
Pega’s customers are leaders in their industries forging new paths for their business. They appreciate that the Pega 7 Platform and Pega applications can be deployed on premise, on cloud or provided as an all-in subscription service from Pega Cloud. They get the same great features and functionality no matter what path they choose to travel. Choosing a cloud path shouldn’t penalize a business when the application becomes critical and strategic to its business.