PegaWorld Robotic Automation Roundup

AI & Robotics at PegaWorld
To help you get the most out of your investment, PegaWorld has essential robotic automation training, panels, bootcamps, and even an essential peer-networking meetup for you in Las Vegas at the MGM Grand.

Pega Robotic Automation technology that identifies and automates work processes does more than eliminate time-consuming manual tasks from your workflow, producing extensive boost in productivity and cost savings. It is also designed for rapid and non-invasive implementation as well as:

  • Make data informed decisions with Workforce Intelligence
  • Optimize employee work by simplifying, automation, and integrating technologies and processes
  • Accelerate automation of high-volume, repetitive tasks
  • Bridge system and data integration gaps

To help you get the most out of your investment, PegaWorld has essential robotic automation training, panels, bootcamps, and even an essential peer-networking meetup for you in Las Vegas at the MGM Grand.

Sunday | June 4, 2017

Start the week with a training session that gives you a complete understanding of Pega's technology with the Pega Workforce Intelligence and Pega Robotic Automation Overview (Sunday, June 4, 1:30 p.m. to 5:00 p.m., Room 305). Led by Pega specialists Senior Instructor Cecil Howell and Senior Solutions Consultant Chris Thorne, the session teaches you with hands-on exercises how to use these applications to make data-informed decisions and optimize high-volume tasks.

Monday | June 5, 2017

The first of two robotic automation breakout sessions of the day begins right after the morning slate of keynotes. A panel that includes Pega customers Arvato, Florida Blue, and Bank of America will discuss how best to use robotic automation technology in the session Wild, Wild West: Using Governance and COE to Lasso Robotic Automation (Monday, June 5, 11:15 a.m. to 12:00 p.m., Premier Ballroom 316). These experts will explain how to use a Center of Excellence (COE) approach to best leverage Pega's technology and to ensure appropriate governance over implementation. The members of the panel are:

  • Scott Merritt, Robotics and Intelligence SME, Pegasystems
  • Matt Nolan, IT Manager, Service Technology, Florida Blue
  • Phillip Maternowski, Senior Vice President, IT, Bank of America
  • Troy Brown, Incubation Manager, Arvato

Join us for a Robotic Automation Meetup (Monday, June 5, 12:00 p.m. to 2:30 p.m., North Pavilion) over lunch and connect with other attendees and robotic process automation experts to share insights and best practices. The host of this networking session is Ying Chen, Pega's head of Product Marketing for the Pega Platform.

Ying Chen is joined by Curtis Ryan, Director of Imperatives & Implementations at RBC Direct Investing for the second robotic automation breakout session titled The Future of Work: How to Effectively Incorporate Robots as a Part of Your Workforce (Monday, June 5, 2:30 p.m. to 3:15 p.m., Grand Ballroom 119). You'll hear the inside scoop on implementing this technology, learn what works and what doesn't, and how to plan for the long term with continuous improvements.

Another breakout session titled EY: Enterprise Process Automation (EPA): A New Paradigm for Optimizing and Automating Business Outcomes (Monday, June 5, 2:30 p.m. to 3:15 p.m., Grand Ballroom 124) is a presentation by EY executives Greg Sarafin, Americas FSO Alliances and SI Leader and Bill Dow, Global Executive Alliance Sponsor. The EY representatives will discuss how EPA helps organizations recognize business events that matter, deconstructs them into work objects equipped with actions and decisions, and uses robotic automation to speed time to value with higher ROI.

Tuesday | June 6, 2017

Pega executives gather to discuss the future of the company's artificial intelligence and robotic automation technology in the panel What’s Next: Vision and Roadmap for AI, Robotic Automation, and Customer Engagement Applications (Tuesday, June 6, 3:30 p.m. to 4:15 p.m., Premier Ballroom 316). These product leaders will discuss such topics as AI, robotics, BPM, Case Management, user experience, mobility, and more. The members of the panel are:

  • Bill Baggott, VP, CRM, Pegasystems
  • Rob Walker, VP, Decision Management, Pegasystems
  • Maarten Keijzer, VP, Decision Analytics, Pegasystems
  • Steve Bixby, VP, Product Management, Pegasystem
  • Damon Lockwood, VP, Robotics and Workforce Intelligence, Pegasystems
  • Kerim Akgonul, SVP, Products, Pegasystems

Wednesday | June 7, 2017

Today is the day for a deep-dive into the world RPA with the End-to-End Automation with Pega Robotics and Case Management bootcamp. (Known as Track 1 in the conference agenda.) Track 1 consists of three in-depth sessions that are designed to teach information by building what you learned in the previous class. Before attending, review what you need to get the most out of the sessions with Bring Your Own Device Requirements for PegaWorld Bootcamps.

Session 1 is led by Pega Senior Solutions Engineer Stephen Jacobs. At Build and Run a Robotic Desktop Automation (Track 1: Session 1 of 3, Wednesday, June 7, 8:30 a.m. to 10:00 a.m., Grand Ballroom 121) you'll learn how to use Robotic Desktop Automation (RDA), Robotic Process Automation (RPA) and Workforce Intelligence to optimize your business processes and improve operational efficiency.

Pega Solutions Consultant Duncan Renfrow-Symon helms the second session Case Designer & Live Data (Track 1 - Session 2 of 3, Wednesday, June 7, 10:45 a.m. to 12:30 a.m., Grand Ballroom 121). He'll show you how to use the Pega Live Data application to simplify integration and data management. You'll use the Pega Designer Studio to put together your own Pega Case Management design, leveraging Live Data pages that will manage related data and provide a strong overall user experience. Your takeaways will be an understanding Pega’s Case Management capabilities, the power of the intuitive Case Designer, and data pages.

Finally, Putting it All Together — Cases & Robotics (Track 1: Session 3 of 3, Wednesday, June 7, 1:30 p.m. to 3:00 p.m., Grand Ballroom 121) taught by Alan Frizzell, principal solutions consultant at Pegasystems shows you how to combine Pega Robotic Automation and Case Management. He'll show you the pre-built interaction points between Pega Robotic Automation and the Pega 7 Platform. Then you'll learn to extend your Case from Session 2 to invoke your Robotic Desktop Automation.