Pega Go Live: Enabling New Efficient Merchandising Processes at a top U.S. Retail Pharmacy

We recently saw a significant go-live at one of the largest, most successful retail pharmacy chains in the U.S., as part of its corporate initiative to bring a process approach to better execute on merchandise planning. Considered among the top leaders in innovations for drugstore retailing, the organization is known for everything from prescription drug filling to medical consumer goods and even groceries.

With this implementation, our advanced technology will connect and extend the existing and different category and merchandising systems. It will also give the business stakeholders a new and more intelligent way to get their work done. The system is designed to improve the end-to-end category planning across several divisions, through increased visibility, control and efficiencies as well as risk and compliance, standardization and customer satisfaction.

These processes previously were handled in disparate systems, which was not conducive to continuous or scalable improvements. With Pega they can now take their process improvement ideas and put them to good use – ensuring that category planning work is aligned with corporate strategy.

We are excited to partner with them on such a key initiative that holds a balance of both near-term ROI and long-term promise.