In February, I will be celebrating my 50th birthday. While I’m very much looking forward to this milestone, it has given me cause to reflect a bit. Just like other people, I wish I could change some things. Fortunately, there are many more things I am extremely proud of – and one is my deep experience in government technology.
I have been working for technology companies since I was 18 years old. What an evolution I have seen – and I’m only talking about the age of the personal computer! The ability to impact outcomes in government with technology has always been at the forefront for me. It’s something I have long been passionate about. I have also seen a sea of change in government globally. Yet, it’s been a cycle of gradual evolution. The cycle goes like this:
By this time, the new technology is old technology, and the cycle repeats itself. The main frustration with this government evolutionary cycle is the amount of time it takes for government to be able to procure for new technology and applications. Technology and applications that will help overcome challenges, enhance outcomes, increase productivity, and save money. The process of government does not adapt at the pace technology changes. It couldn’t happen 28 years ago, and sadly, it still doesn’t happen today.
Today, we have a new agile way of developing software solutions. Developing in an agile methodology has so many benefits over the traditional waterfall methods, that it should be considered a requirement for government. This means having stakeholders work closely together, developing quick prototypes and proving value often. This type of agility will prevent the deluge of recent headlines highlighting failed modernization projects that have wasted time, money, and mindshare.
Then, there’s Pega. We recently created a new tag line – Applications Engineered for Evolution – which is so fitting for government and beyond. I give kudos to our marketing department for coming up with a tag line that states the absolute obvious. For over 30 years, Pega technology has been engineered for evolution – and in today’s digital age, that’s critically important to delivering success for enterprises given all the challenges they face.
Using Pega, government organizations can architect for evolution and develop applications 6.4 times faster, make changes 8 times faster, and deploy in an Omni-channel environment (not only mobile first) 40 times faster. Best of all – READY FOR REAL EVOLUTION??? With Pega, there is no coding. Like the best of other industries, the application is generated directly from the model; serious, mission-critical applications delivered on premise or in the cloud. The private sector already knows this which is why Pega is being used by the top global banks, credit card companies, insurance companies, and healthcare organizations…as well as government organizations around the world.
Think of government where an agile development approach is used and there is no coding required! How much faster could government improve outcomes, overcome challenges, increase productivity, and save money? The impact Pega can have on government was the reason I came to the company and remains my reason for staying.
My tag line? I’m 50 and passionate about government - and passionate about Pega! My birthday wish? Talk to me about Pega - the platform for digital government - and how you can engineer for evolution!
The Future of Digital Public Services
Learn how digital innovation has helped government agencies enabled changes that appear small on the surface, but which have had a monumental impact on customer service and efficiency.