Closing the global skills gap

Closing the global skills gap

Alan Trefler,

This morning at the World Economic Forum’s annual meeting, Pega joined other global IT industry leaders to announce a new initiative to help train workers with the skills to succeed in an increasingly digital workplace. Through a free, online learning portal, the consortium hopes to empower at least one million people to update their capabilities and expand their employment opportunities. I encourage you to view the details about this exciting initiative through the related press release and video. You can also watch a replay of the WEF press conference at the end of this blog post.

The idea for this program was conceived at last year’s WEF meeting as a way to respond to a number of important needs: Preparing workers with relevant skills for the new digital economy; retraining workers displaced by technology and automation; closing the skills gap by helping workers create a pathway for transformation; providing opportunity to persons from all societies who may be marginalized by lack of accessible and affordable education and training; and fostering a culture of life-long learning.

These changing workforce needs come as no surprise. For more than a decade, IT, government, educational institutions, and other industry leaders have been discussing how to solve the paradox of simultaneous populations of millions of unemployed workers and unfilled, skills-based positions. Our Future of Work study conducted over the past year by Pega and Marketforce further highlights the challenges expected by industry executives on workforce gaps and emerging employment trends created by an ever-expanding digital economy.

I’m extremely proud that Pega is part of this pioneering initiative, and that people from around the world will have the chance to learn new skills in essential areas like IT Operations, CRM, and low-code/no-code app development. As a company that seeks to apply technology to help workers at every level collaborate, contribute, and achieve amazing results, I know this program can have a great impact.

Throughout history, we’ve seen technological advancement bring both opportunities and challenges as society adapts. With technology so central to how we live and work today, it’s critical that we enable people to acquire the skills required to be successful and to help society move forward in a positive direction. As I discuss on the WEF Agenda site, making technology accessible to anyone will drive shared opportunities for everyone in a rapidly changing world.

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About the Author

Alan Trefler, founder and CEO of Pegasystems, is a visionary leader, technology change-agent, innovative philanthropist, and a trusted advisor to organizations around the world. His life's work has been devoted to the design of a platform for software application development that is accessible to the average person, with the goal of fostering collaboration, enabling individual ideas, and accelerating change. Alan speaks and consults extensively in the use of advanced technologies and the future of software, and holds numerous software design patents. A staunch advocate for education, he heads the Trefler Foundation, which was established more than 20 years ago to improve educational outcomes.