Congratulations to AXA Asia! It’s always exciting to talk about our customers’ many successes. That’s why it gives me great pleasure to congratulate AXA Asia for winning a coveted Celent Model Insurer Asia Award. On behalf of Pega, congratulations!
Driven by Pega technology, AXA Asia simplified its operations and standardized management process to improve product configuration, making it better, faster, and cheaper. Specifically this meant being able to complete product launches within 10 working days – versus months previously.
AXA Asia was able to achieve this through its innovative Regional Target Operating Model (RTOM) project, which supports its rapid growth aspirations. The project was implemented across the AXA Asia region by progressively incorporating each of eight operating entities to a single core platform, and then delivering a unified digital front end using Pega. Pega technology has now been implemented and is generating new business through a modern digital front end. Prior to the initiative, eight countries were running and managing at least one instance of a policy administration system in each of their local jurisdictions. This resulted in maintenance inefficiencies and costly product launches.
AXA’s success stood out in a field of highly competitive entries with Celent. We applaud AXA’s innovation!