How Pega Can Reenergize Your Healthcare Consumer Strategy
Outpace the market by revolutionizing the way you create personalized experiences, improve health outcomes, and manage costs across the healthcare ecosystem.
Nineteen of the 22 largest U.S. healthcare payers rely on Pega's healthcare business-critical applications. Pega Customer Service for Healthcare, the highest-rated customer service application, leverages the science of customer engagement and creates experiences that improve health and operational outcomes. Go beyond data and deliver an efficient, consistent, and multi-channel experience for your customers and business partners.
Customer Service Is An Enterprise Strategy
UnitedHealthcare selected Pega to wrap and renew its legacy contact center desktop systems
Large-scale, continuous change is disrupting the global healthcare market. In response, healthcare organizations are redefining their strategies around a consumer-centric business model that focuses on incentives and engagement for better coverage, health, and chronic disease management decisions.
Context-Driven Applications for Healthcare examines the requirements for a context-driven architecture. Download the whitepaper to learn about the important components that will enable you to rapidly achieve the potential benefits of consumer-centric healthcare delivery.